Reservations may be cancelled up to end of business day 14 days prior to the departure date with the ticket holder receiving a one-time credit good toward a future Catch-A-Ride bus trip. A transfer fee of $35 will be applied, upon availability. Tickets cannot be transferred or exchanged one week prior to departure date. Tickets purchased after 14 day policy period will not qualify for credits, exchanges, transfers or refunds. Cancellation credits must be used by the end of the school year in which they were issued and are non-transferrable or redeemable for cash. All ride credits remaining unredeemed by the end of the school year in which they were issued will be considered void and forfeited. Tickets are not tranferrable between customer.
If tested positive for COVID 19 or been exposed to someone with COVID-19, travel is prohibited. A positive test result must be provided. A ride credit will be issued which must be used within the school year issued.